Tag Archives: zone manhattan

ZoneManhattan Week 2 Weigh In and Update

9 Sep

Week 2 has me 9 pounds down and Mike is 8 down!  We have both noticed that our clothes are fitting better.

For the first few days, we both had headaches.  But we realized we were both taking a supplement and when we stopped, headaches for both of us ended.  Now we’re feeling good, though Mike seems to be a bit hungrier than I am.

We ran into a snag with the site, however. Turns out, even though they seem to have the renewal process fully online, Mike’s 1st day of the renewal came with no food delivery. He called to find out that they didn’t store our credit card info and needed it again to restart the program.  I called (my renewal was set for the next day) and was told the same thing.  There was no way for us to know this was an issue had we not spoken to them.  Why no one called us about this, we have no idea, and the woman that answered the phone didn’t seem all that concerned.  I even wrote to their help desk to mention that this was not a good user experience, but they also seemed to care very little.

It’s a shame because we’ve really enjoyed the rest of the program.  Customer service should be on top of that. It can be as easy as putting a note on their site to call them once you submit the renewal.  Right now it just says “Thanks for renewing. A nutritionist will be in touch shortly.”  But we heard from no nutritionist.  I also find this weird… why wouldn’t they call to check up on us? See how it’s going? Ask if we want to keep our calorie count the way it is?

It seems they have a great product and delivery has been good so far, but their customer service could use some fine tuning.

Luckily, we don’t need to deal with that too often, so 1 more month is ahead of us!

ZoneManhattan Week 1 Weigh In

1 Sep

Officially a full six pounds down after week one. Woohoo!

ZoneManhattan Days 3 & 4: Everyday is like Xmas!

30 Aug

So far the diet is going well. I don’t find myself overly hungry during the day (though I can’t say I really feel full). The one problem is that both Mike and I have been having mild headaches on the diet. It could be withdrawal from all the sugars and salts that we usually eat, or just getting used to have less calories each day.  Whatever the reason, it seems to be getting a bit better, and I hope we get used to it very soon. 

I certainly seem to be losing weight (full report Saturday after week 1 is complete).

Our plan is to do the diet during the weekdays and then eat well on the weekends.  I’ll be in Pittsburgh this weekend to visit my college weekend and celebrate her birthday, so I’ll have to be good with both eating and drinking.  With so much progress in a week, however, I really don’t want to slip so soon.  

One thing that is really cool is that every morning is like Christmas. I open our door and there waiting for me is our coolers of food!  I have no idea what will be in it each day and I love the surprise.

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When I open it up, it’s all neatly packaged and ready, having been made fresh the night before, and our menu is on top.

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Here were the menus from the past two days:

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I am continually impressed with the flavor and quality of the food. The portions are small, but there is so much flavor packed in that I don’t feel like I’m dieting.  And then there was the apply-cherry strudel today.  SOOOO good!